tag:blogger.com,1999:blog-2174461443579168085.post4798096331820060388..comments2024-03-13T22:33:31.935+01:00Comments on not drinking poison in paris: nighthawks at the diner: the newly renovated verre volé, 75010aaron ayscoughhttp://www.blogger.com/profile/12595822449248202660noreply@blogger.comBlogger2125tag:blogger.com,1999:blog-2174461443579168085.post-14196782469193082562013-10-07T11:46:43.756+02:002013-10-07T11:46:43.756+02:00hi anonymous,
i can assure you you're not al...hi anonymous, <br /><br />i can assure you you're not alone. i know the owner and most of the staff, and i myself continually have pretty doddering idiotic customer service interactions at VV. sadly, i've become rather accustomed to this in france / particularly paris. if it's any consolation, think of the the enormous world-conquering success a place as charming as VV might have had, had the ownership possessed the barest rudimentary inkling of customer service. there would be one in every arrondissement. instead, in over ten years since opening, they've opened a wine shop and a sandwich shop, not exactly gangbusters businesses. <br /><br />in my experience, v few places in paris get the reservation thing quite right. even more annoying is when places demand that you, the customer, call the restaurant once again on the day of the reservation, to confirm. how many phone calls should it take to get a table ? one. if the restaurant really has a business-threatening problem with no shows, they ought to rethink their seating policy and reserve tables for walk-ins, to increase flexibility. aaron ayscoughhttps://www.blogger.com/profile/12595822449248202660noreply@blogger.comtag:blogger.com,1999:blog-2174461443579168085.post-24236366068823655562013-10-05T12:39:40.206+02:002013-10-05T12:39:40.206+02:00Food may be good - but the staff or owner apparent...Food may be good - but the staff or owner apparently has an attitude<br />problem and a love/hate relation to potential clients.<br />I could not make a reservation there as I did not have a cell-phone!<br />I was there in person and offered other solutions as my email to<br />confirm the reservation two days later and I offered to write them and asked for their email - was told they do not have one...<br />A bending or the truth... not say untrue! http://www.leverrevole.fr/<br />End of it: No table! <br />In retrospect I think it maybe was a blessing.<br />I am not even American :) and I do not expect 3 star service but to refuse a reservation - made in person is un-professional and I wonder how they can run a business with this attitude.<br />This is the first time I encounter such an arrogant attitude in<br />France in my 40+ years of travelling there.<br />Anonymousnoreply@blogger.com